Domain Name Registration Terms

Small print? What small print?
We don't believe in small print or hidden charges and want you to know in advance how we'll look after your domain name, with our guarantees to you:

  • We will action any changes you want made to your domain (DNS, Nameservers etc) when you want us to and without delay
  • We will not charge you any extra fees for making any changes to your domain
  • If you no longer wish us to manage your domain, you can transfer it away without any cancellation fees or admin charges and we will do this when you need us to
  • We will protect your domain from any unwanted changes or transfers by verifying with you any requests made by third parties regarding your domain
  • In the unlikely event you have any complaints about our service, just tell us and we'll deal with them immediately and without fuss and without requiring you to "write in" or "fill in a form", we're always here to help
  • If there is a legal ownership change for a .uk domain name Nominet charge us a £10+vat fee, and we simply pass that on to you, we don't add anything extra
  • We will provide email forwarding and domain name forwarding for all domains registered through us, free of charge for all domain types
  • You will be invoiced for your domains/services one month before they are due for renewal. If you wish to cancel your domain/services you must do so before the renewal date, at which time they will auto-renew and will be due for payment. Auto renewal is used to keep your domains/services safe for you and to avoid anything expiring due to non action
  • If you cancel your domain name, but then change your mind within 90 days, we are able to re-activate your domain without any addition charge, or transfer your domain to a different provider within this period, free of charge
  • For any complaints, queries or requests please email us at mail@eurosolve.com or telephone us on 01865 590720 and they will be dealt with within 24 hours
  • For any issue of abuse with domain names, please email abuse@eurosolve.com as soon as you are aware of them and we will deal with these within 24 hours, or telephone 01865 590720 if you would prefer, we take all matters of domain abuse very seriously and they will get a high priority response
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Domain Name Registration Legals

If you are registering domain names through our company, then the following terms and conditions apply:

By registering a .uk domain name, our Clients enter into a contract of registration with Nominet UK on the following terms and conditions:

http://www.nominet.org.uk/nominet-terms

By registering a global top level domain, you agree to abide by the policies and procedures of ICANN available at:

http://www.icann.org/dndr/udrp/policy.htm

And when applicable the policies of our chosen registrar, available at:
http://www.godaddy.com/gdshop/legal_agreements/show_doc.asp?pageid=REG%5FSA

By registering any other domain the Client may also enter into a contract with that domains registry.

Our domain name registration fees and web hosting fees are charged annually and there are no hidden charges. Domain name changes, transfers and modifications are all provided free of charge when required at the Clients request and will be done as soon as required and without delay. It's your

These terms and conditions are a separate contract to any arrangement you may have with EuroSolve or any other third party for the provision of any other services.

EuroSolve recommends our Clients read these in full before proceeding with any order.
0333 023 0002
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A Nominet Accredited Register is a .uk domain registrar that has exceeded stringent guidelines for customer service, response times, business management, domain management and data quality. Less than 1% of .uk registrars worldwide have met this standard, so you know your domain will be in safe hands.

© 1994 - 2017 EuroSolve Ltd

Oxford:
Prama House
267 Banbury Road
Oxford
OX2 7HT

Caerphilly:
Britannia House
Caerphilly Business Park
Van Road
Caerphilly
CF83 3GG

Tel: 0333 023 0002 - Email: mail@eurosolve.com